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Case study · Financial services · ASEAN

Multi-country fintech ITAD across ASEAN-5

ASEAN multi-country ITAD is what Singapore is positioned to do. Single SOW, single ledger, country-by-country execution from the country closest to the assets.

Engagement at a glance

Sector: Financial services · ASEAN. Sites: Singapore HQ + offices in Indonesia, Malaysia, Vietnam, Philippines, Thailand. Devices: 1,400 laptops · 200 servers across 6 countries. Duration: 4 months. Method: Single SOW issued from Singapore. Country-specific destruction matched to local privacy law (PDPA in SG/Malaysia, UU PDP in Indonesia, equivalent frameworks in VN/PH/TH). Consolidated Certificate of Destruction batch.. Outcome: One audit pack covering six jurisdictions. SGD-denominated settlement against single PO from Singapore HQ.. Settled in SGD against PO. NDA standard throughout. All identifying details anonymised; specifics shareable on procurement reference call.

Sites covered

Singapore HQ + offices in Indonesia, Malaysia, Vietnam, Philippines, Thailand

Devices retired

1,400 laptops · 200 servers across 6 countries

Engagement duration

4 months

Sanitisation method applied

Single SOW issued from Singapore. Country-specific destruction matched to local privacy law (PDPA in SG/Malaysia, UU PDP in Indonesia, equivalent frameworks in VN/PH/TH). Consolidated Certificate of Destruction batch.

Outcome and value recovered

One audit pack covering six jurisdictions. SGD-denominated settlement against single PO from Singapore HQ.

Why this engagement matched the Maxicom playbook

A Financial services · ASEAN engagement of this scale typically benefits from Maxicom's programme model: single SOW spanning the Singapore footprint, country-lead executing locally, programme manager based with the customer, quarterly business review consolidating Reuse-First metrics. Per-asset Certificate of Destruction admissible against MAS TRM and Singapore PDPA. Cross-border resale routing under NDA where local market depth was thin. Settlement consolidated to the customer's reporting-currency entity through internal Maxicom inter-company arrangements.

Standards stack applied

NIST SP 800-88 Rev. 1 Purge for working drives. IEEE 2883-2022 firmware Sanitize for SSD/NVMe. DoD 5220.22-M overwrite where the contract specified it. Physical destruction at 6mm/2mm/0.5mm where the data classification mandated it. Witness destruction at the request of the data owner for top-classified material. Per-asset certificate retention 8 years (BFSI default). Compliance attestation cross-referenced to the customer's sustainability framework (CSRD ESRS E5, ISSB IFRS S1/S2, GRI 301/305/306).

Reuse-First disposition KPIs reported back

Total tonnage processed. Reuse-First reuse rate (% refurbished + redeployed vs % destroyed by media class). Residual value recovered in SGD. Embodied-carbon-recovered estimate (CO₂e avoided versus a destruction-first counterfactual). Diversion-from-landfill percentage. Material-recovery breakdown (steel, aluminium, copper, plastics, rare earths). Downstream-chain documentation for every kilogram leaving Maxicom premises. Quarterly business review cadence for the duration of the engagement.

What this engagement demonstrates

Single-SOW programme execution at scale. Per-asset audit trail across thousands of devices. Reuse-First refurb economics delivering settlement value substantially above destruction-first OEM trade-in counterfactuals. Audit-clean documentation passed regulator inspection at first review. Cross-border resale routing under NDA preserved channel-respect for OEM-partner relationships. The customer remained anonymised in all public communication; the engagement is referenced here only in anonymised form per our standard NDA terms.

From your asset list to settlement FIVE STEPS i Asset list Photo or sheet You send ii Written quote 2 hours Local currency iii Pickup Scheduled per engagement Signed manifest iv Destruction Per-device cert NIST 800-88 / IEEE 2883 v Settlement Against PO Audit pack delivered
Reviewed by the Maxicom compliance desk. Last updated April 2026.
Operates to NIST 800-88 · PDPA · MAS TRM · NAID-grade · IEEE 2883-2022
References

Authoritative references

Primary sources for the standards and frameworks referenced on this page. Maxicom maps every engagement to these recognised authorities.

Frequently asked questions

Frequently asked questions

Can I get a reference for this engagement?

On NDA, yes. Procurement reference calls available for serious enquiries — privately arranged through your account team after mutual NDA on both sides.

Why is the case anonymised?

NDA is standard for our engagements. We never name a client without their explicit written consent — even when the outcome is positive. The anonymised form preserves the engagement-pattern detail you need for procurement evaluation while respecting the original client's confidentiality.

How is this engagement-type priced?

Per-asset pricing in SGD, line-item per device, against your purchase order. Programme-level engagements receive multi-year locked rates with milestone-based settlement; single-event engagements are quoted at the engagement scope. Cross-border engagements consolidate settlement to the customer's reporting-currency entity through Maxicom inter-company arrangements.

What documentation does the engagement produce?

Per-asset Certificate of Destruction with eleven required fields, signed digitally and ink-on-paper. Pickup manifest with three-signature chain. Settlement invoice line-item per asset. ESG metrics report. Compliance attestation cross-referenced to the applicable regulators. Quarterly business review summary for programme engagements.

Can a similar engagement be scoped for our organisation?

Yes — most Financial services · ASEAN engagements at this scale follow comparable patterns. Send your asset inventory to start scoping; we respond with a written SGD quote per engagement and a proposed engagement timeline per engagement.

When you are ready

Send the asset list. We will send the number.

A photograph of the rack works. A spreadsheet works better. SGD settlement, against PO.

purchase@maxicom.sg · per engagement