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Case study · Banking · ASEAN-headquartered

CBD refresh for an ASEAN-headquartered bank

CBD pickups are tower-by-tower. We staff the CBD calendar tightly because tower access windows close at 6pm.

Engagement at a glance

Sector: Banking · ASEAN-headquartered. Sites: CBD HQ + 7 island-wide branches + Changi back-office. Devices: 2,200 laptops · 500 desktops · 90 branch servers · 600 mobile devices. Duration: 2 months. Method: NIST 800-88 Purge at our facility, IEEE 2883 firmware sanitize for SSDs. PDPA-aligned manifest. MAS TRM-acceptable Certificate of Destruction. Pickup scheduled per engagement across CBD and Changi.. Outcome: Audit-clean for MAS Technology Risk Management inspection. SGD against PO. Recovery rate above peer benchmark for Singapore secondary market.. Settled in SGD against PO. NDA standard throughout. All identifying details anonymised; specifics shareable on procurement reference call.

Sites covered

CBD HQ + 7 island-wide branches + Changi back-office

Devices retired

2,200 laptops · 500 desktops · 90 branch servers · 600 mobile devices

Engagement duration

2 months

Sanitisation method applied

NIST 800-88 Purge at our facility, IEEE 2883 firmware sanitize for SSDs. PDPA-aligned manifest. MAS TRM-acceptable Certificate of Destruction. Pickup scheduled per engagement across CBD and Changi.

Outcome and value recovered

Audit-clean for MAS Technology Risk Management inspection. SGD against PO. Recovery rate above peer benchmark for Singapore secondary market.

Why this engagement matched the Maxicom playbook

A Banking · ASEAN-headquartered engagement of this scale typically benefits from Maxicom's programme model: single SOW spanning the Singapore footprint, country-lead executing locally, programme manager based with the customer, quarterly business review consolidating Reuse-First metrics. Per-asset Certificate of Destruction admissible against MAS TRM and Singapore PDPA. Cross-border resale routing under NDA where local market depth was thin. Settlement consolidated to the customer's reporting-currency entity through internal Maxicom inter-company arrangements.

Standards stack applied

NIST SP 800-88 Rev. 1 Purge for working drives. IEEE 2883-2022 firmware Sanitize for SSD/NVMe. DoD 5220.22-M overwrite where the contract specified it. Physical destruction at 6mm/2mm/0.5mm where the data classification mandated it. Witness destruction at the request of the data owner for top-classified material. Per-asset certificate retention 8 years (BFSI default). Compliance attestation cross-referenced to the customer's sustainability framework (CSRD ESRS E5, ISSB IFRS S1/S2, GRI 301/305/306).

Reuse-First disposition KPIs reported back

Total tonnage processed. Reuse-First reuse rate (% refurbished + redeployed vs % destroyed by media class). Residual value recovered in SGD. Embodied-carbon-recovered estimate (CO₂e avoided versus a destruction-first counterfactual). Diversion-from-landfill percentage. Material-recovery breakdown (steel, aluminium, copper, plastics, rare earths). Downstream-chain documentation for every kilogram leaving Maxicom premises. Quarterly business review cadence for the duration of the engagement.

What this engagement demonstrates

Single-SOW programme execution at scale. Per-asset audit trail across thousands of devices. Reuse-First refurb economics delivering settlement value substantially above destruction-first OEM trade-in counterfactuals. Audit-clean documentation passed regulator inspection at first review. Cross-border resale routing under NDA preserved channel-respect for OEM-partner relationships. The customer remained anonymised in all public communication; the engagement is referenced here only in anonymised form per our standard NDA terms.

From your asset list to settlement FIVE STEPS i Asset list Photo or sheet You send ii Written quote 2 hours Local currency iii Pickup Scheduled per engagement Signed manifest iv Destruction Per-device cert NIST 800-88 / IEEE 2883 v Settlement Against PO Audit pack delivered
Reviewed by the Maxicom compliance desk. Last updated April 2026.
Operates to NIST 800-88 · PDPA · MAS TRM · NAID-grade · IEEE 2883-2022
References

Authoritative references

Primary sources for the standards and frameworks referenced on this page. Maxicom maps every engagement to these recognised authorities.

Frequently asked questions

Frequently asked questions

Can I get a reference for this engagement?

On NDA, yes. Procurement reference calls available for serious enquiries — privately arranged through your account team after mutual NDA on both sides.

Why is the case anonymised?

NDA is standard for our engagements. We never name a client without their explicit written consent — even when the outcome is positive. The anonymised form preserves the engagement-pattern detail you need for procurement evaluation while respecting the original client's confidentiality.

How is this engagement-type priced?

Per-asset pricing in SGD, line-item per device, against your purchase order. Programme-level engagements receive multi-year locked rates with milestone-based settlement; single-event engagements are quoted at the engagement scope. Cross-border engagements consolidate settlement to the customer's reporting-currency entity through Maxicom inter-company arrangements.

What documentation does the engagement produce?

Per-asset Certificate of Destruction with eleven required fields, signed digitally and ink-on-paper. Pickup manifest with three-signature chain. Settlement invoice line-item per asset. ESG metrics report. Compliance attestation cross-referenced to the applicable regulators. Quarterly business review summary for programme engagements.

Can a similar engagement be scoped for our organisation?

Yes — most Banking · ASEAN-headquartered engagements at this scale follow comparable patterns. Send your asset inventory to start scoping; we respond with a written SGD quote per engagement and a proposed engagement timeline per engagement.

When you are ready

Send the asset list. We will send the number.

A photograph of the rack works. A spreadsheet works better. SGD settlement, against PO.

purchase@maxicom.sg · per engagement