Branch Closure / IT Retirement

When this engagement starts

Branch closures, bank consolidations, retail rationalisation, office downsizing.

What you get

Reuse-First triage applied per device, multi-site consolidated pickup, single Per-asset Certificate of Destruction batch, value recovery on functional units, ESG metrics.

Engagement timeline — what happens day-by-day

Day 1-3: scoping call, asset list reconciliation, regulator stack confirmation, witness destruction requirement determination. Day 3-5: written SGD quote per asset with line-item detail, SOW drafted with service levels and indemnity terms, NDA executed. Day 5-10: chain-of-custody manifest pre-prepared, vehicle GPS-tracking confirmed, tamper-evident sealed containers staged for top-classified loads. Day 10-20: pickup + sanitisation in-flight (NIST SP 800-88 Rev. 1 Purge for working drives, IEEE 2883-2022 firmware Sanitize for SSD/NVMe, physical destruction at 6mm/2mm/0.5mm for top-classified). Day 20-25: per-asset Certificate of Destruction issued, refurb-eligible units route through trader-channel network. Day 25-30: settlement in SGD against PO with line-item invoicing, ESG metrics report attached, quarterly review scheduled for programme engagements.

Documentation outputs you receive

Per-asset Certificate of Destruction with eleven required fields (serial, make/model/capacity, data classification, sanitisation method cited to NIST/IEEE/DoD, particle size or field strength or encryption algorithm, sanitisation tool + verification response, UTC timestamp + facility location, operator + ID + signature, witness signature where applicable, chain-of-custody reference, destruction reason where Reuse-First overridden). Pickup manifest with three-signature chain. {SGD} settlement invoice line-item per asset. ESG metrics report (tonnage, Reuse-First reuse rate, material recovery, embodied-carbon-recovered estimate, downstream-chain documentation). Compliance attestation cross-referenced to {MAS TRM} / {Singapore PDPA}.

Common pitfalls in this engagement type

Pitfall 1 — incomplete asset list at scoping (creates re-quote and timeline slip; we ask for the full list at scoping so the SGD quote is final). Pitfall 2 — MDM enrolment not released for laptop/desktop fleets (devices cannot be redeployed by secondary buyer until MDM release; reduces buyback value to scrap). Pitfall 3 — no witness destruction protocol agreed where the regulator expects it (typical for top-classified BFSI, government restricted-data; we flag this at scoping and document the customer's witness-destruction position). Pitfall 4 — bulk-job certificate request to reduce paperwork volume (regulator-unacceptable in our experience; we route to per-asset paperwork and absorb the per-line cost). Pitfall 5 — gap in chain of custody between pickup and destruction (any unsigned hand-off window is a regulator finding; manifests are signed at every transfer point with no exceptions).

Why customers choose Maxicom for this engagement

Singapore-based ITAD operations, established in 2015. Per-asset certificate format admissible against every regulator we have served — MAS TRM, Singapore PDPA, NIST SP 800-88 Rev. 1, IEEE 2883-2022. SGD settlement against PO with 7-business-day payment terms. Reuse-First reuse rate of 65-75% blended across our 2024-2025 cohort — typically 1.5-3× the residual value of destruction-first OEM trade-in programs. Cross-border resale routing under NDA preserves channel-respect. Quarterly business reviews for programme engagements; rolling settlement against the engagement schedule.